Responsible Gaming
Gaming Should Be Entertainment
At Kyneswood, we believe that gambling should only ever be enjoyed as a form of entertainment, never as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.
Please gamble responsibly and within your means. Set limits, take breaks, and always remember that the house has an edge.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We are committed to preventing underage gambling and comply with all UK gambling regulations.
By accessing Kyneswood, you confirm that you are of legal age to gamble in your country of residence.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Concealing the amount of time or money you spend gambling
- Loss of control: Unable to stop gambling or stick to set limits
- Gambling with money you can't afford to lose: Using funds needed for bills, rent, or essentials
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing money to gamble: Taking loans or using credit to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
If you recognise any of these signs in yourself or someone else, please reach out for support.
Self-Help Tools & Safer Gaming Features
Kyneswood provides tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose in a given period
- Session Limits: Set time limits for your gaming sessions to encourage responsible play
- Reality Checks: Receive regular reminders during play about how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you're losing control
We strongly encourage you to use these tools if you feel your gambling is becoming problematic.
Support Organisations
If you're struggling with gambling, professional help is available. Please contact one of the following organisations:
United Kingdom
- GamCare: Free confidential support, counselling, and information. Website: www.gamcare.org.uk | Helpline: 0808 8020 133
- National Problem Gambling Clinic (NPGC): NHS-funded specialist treatment service. Website: www.cnwl.nhs.uk/our-services/national-problem-gambling-clinic
- Gamblers Anonymous: Free peer support meetings across the UK. Website: www.gamblersanonymous.org.uk
Multi-Operator Self-Exclusion (GAMSTOP)
- GamStop: Self-exclude from all UK-licensed online gambling operators simultaneously. Website: www.gamstop.co.uk
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org | Helpline: 1-800-522-4700
- Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de
Need Help? Reach Out Today
If you or someone you know is struggling with problem gambling, please don't hesitate to seek help. There is no shame in asking for support, and professional resources are available to assist you.
Remember: Help is available 24/7. Contact GamCare on 0808 8020 133 (UK) or visit www.gamcare.org.uk for free, confidential support.
Your wellbeing is important to us. Gamble responsibly.